Privacy Policy

Last Updated: December 15, 2025.

DigiBioLink (“DigiBioLink”, “we”, “our”, or “us”) is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our websites, dashboards, mobile experiences, reseller portals, and related services (collectively, the “Service”).

By using DigiBioLink, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

a. Information You Provide

- Name, email address, phone number
- Business details, brand assets, and logos         
- Profile photos, bios, and descriptions   
- Social media links, website URLs, and contact info
- Client data added by resellers
- Workspace and campaign information
- Payment details (processed securely by third-party gateways)
- Support requests, preferences, and communication records

These providers only access information necessary to perform their services.

b. Automatically Collected Information

- IP address, device identifiers, browser type, OS
- Usage logs (pages visited, features used, time spent)
- Access timestamps, referrer URLs
- Approximate location (when enabled)

These providers only access information necessary to perform their services.

a. Information You Provide

If you integrate external tools or services (e.g., email gateways, calendars, CRM platforms), we may receive associated data as permitted by you and governed by the third party’s policies.

2. How We Use Your Information

We use your data to:

- Create and manage digital business cards, link-in-bio pages, or profile campaigns
- Provide and maintain reseller and client accounts
- Enable workspace, campaign, and profile customization
- Process payments, subscriptions, and billing
- Improve platform performance, features, and security
- Communicate service updates, notifications, and promotional emails (with consent)
- Provide customer support
- Verify account actions and prevent fraudulent activities
- Comply with legal obligations

All rights not expressly granted are reserved by DigiBioLink.

3. How We Share Your Information

a. Service Providers

Trusted third parties that help us operate the platform:

- Cloud hosting providers
- Transactional email services
- Payment processors
- Analytics tools
- Customer support systems

These providers only access information necessary to perform their services.

b. Client/Reseller Relationship Data

When a reseller creates client accounts:

- Resellers may view limited client information to manage workspaces, billing, and profile setups.
- Resellers handle their own client relationships in accordance with their agreements.

c. Legal & Compliance

We may disclose information if required to:

- Comply with applicable laws, regulations, or court orders
- Protect the rights, property, or safety of DigiBioLink, users, or the public
- Investigate suspected fraud or security issues

4. Data Retention

We retain your information only as long as necessary for:

- Delivering services
- Account maintenance
- Legal, billing, or audit requirements

You may request deletion of your data. Certain records may remain stored as required by law.

5. Data Security

We use industry-standard security measures, including:

- Encrypted data transmission (SSL/TLS)
- Secure infrastructure and controlled access
- Continuous monitoring and system audits

While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Cookies & Tracking Technologies

DigiBioLink uses cookies to:

- Maintain login sessions
- Improve site functionality
- Analyze performance and usage
- Personalize user experience

You may disable cookies; however, certain features may not function properly.

7. International Data Transfers

Your data may be processed on servers located in regions such as:

- North America
- Europe
- Asia (depending on hosting configuration)

By using the Service, you consent to the transfer and processing of your information in such locations.

8. Your Rights

Depending on applicable law, you may request to:

- Access your personal data
- Edit or update information
- Request deletion of your data
- Withdraw consent
- Opt out of marketing communications
- Request a copy (data portability)

To exercise these rights, contact our support team (details below).

9. Children’s Privacy

The Service is not intended for children under 13 years of age.

We do not knowingly collect data from children.

If such data is discovered, it will be deleted promptly.

10. Third-Party Links

Our Service may contain links to third-party websites.

We are not responsible for their:

- Content
- Privacy practices
- Security measures

Please review their policies individually.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page, and continued use of the Service indicates acceptance of the updated policy.

12. Contact Us

If you have questions or want to exercise your privacy rights, please contact us:

DigiBioLink Support Team
📧 support@digibiolink.com
📧 support@digitetcetera.com
🌐 Website: https://digibiolink.com

By using DigiBioLink, you acknowledge that you have read, understood, and agreed to these Policies.